For returns, you should mail your product to: El Alligator Ltd Level 2 Long Circular Mall, St. James Be sure to include a copy of your proof of purchase
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the initial shipping cost will be deducted from your refund.
You should always use a track-able shipping service and purchasing shipping insurance. We don’t guarantee that we will receive your returned item nor are we responsible for shipments lost or damaged during transit.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.