Not all products or areas are eligible for delivery; if your order is not eligible for delivery El Alligator Ltd shall notify you as soon as possible and you must pick up the order at (El Alligator Level 2 Long Circular Mall.) We are unable to provide specific times for delivery. All delivery dates are given in good faith but are subject to all matters beyond our control including acts of God, strikes, lockouts etc.….
Please note that your delivery may take longer during holidays, sales, weekends, or other busy periods.
If the item is damaged upon delivery the customer should contact El Alligator Ltd within 48 hours of the delivery.
All our shipments are track-able and require a signature upon receipt.
All products are covered by a 12 months warranty starting the day of the delivery. In case there are any problems the customer should contact El Alligator Ltd and provide pictures of the problem to:email@example.com
Warranty applies only to the original purchaser and does not cover damage from normal wear and tear, accident, abuse, or the normal breakdown of colors and materials. Luggage damage incurred during airline handling is not covered by this warranty, and claims in such cases should be made directly with the airline.
El Alligator Ltd reserves the right to charge the customer any costs incurred for product verification and shipment of the same if it is undamaged and functioning, that is, it is missing the alleged lack of conformity.